Cookie & Privacy Policy

Privacy Policy

Last updated: July 2026

Sey Bites ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Account information: Name, email address, phone number, and password when you register.
Order information: Items ordered, delivery address, and payment details (payment card data is processed by our payment provider and not stored on our servers).
Usage data: Pages visited, search queries, and device information collected automatically to improve the platform.

2. How We Use Your Information
  • To process and fulfil your orders
  • To send order confirmations and updates
  • To manage your account and subscription
  • To improve and personalise your experience on the platform
  • To send you promotional communications (you may opt out at any time)
  • To comply with legal obligations
3. Sharing Your Information

We share your information with restaurants only to the extent necessary to fulfil your order. We do not sell your personal data to third parties. We may share data with service providers (hosting, payment processing, email delivery) who are bound by confidentiality agreements.

4. Cookies

We use cookies to maintain your session and remember your preferences. You may disable cookies in your browser settings, though this may affect the functionality of the platform.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting info@seybites.com.

6. Your Rights

You have the right to access, correct, or delete your personal data. You also have the right to object to or restrict certain types of processing. To exercise these rights, contact us at info@seybites.com.

7. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. No system is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by a prominent notice on the platform. Continued use after changes constitutes acceptance.

Contact

For privacy-related queries, contact us at info@seybites.com.